Privacy Policy

Effective Date: December 27, 2025
Last Updated: December 27, 2025

Introduction

Portable Conveniences (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or contact us regarding portable toilet rentals for events and venues across the United States.

Please read this Privacy Policy carefully. By using our services or providing us with your information, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address
Event Details: Event location, date, duration, type of event, number of attendees
Billing Information: Credit card details, billing address, payment history
Account Information: Username, password (if you create an account on our website)
Communication Records: Records of your communications with us, including phone calls, emails, and chat messages

Automatically Collected Information

When you visit our website, we may automatically collect:

Device Information: IP address, browser type, operating system
Usage Data: Pages viewed, time spent on pages, links clicked
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To process your rental requests, deliver portable toilets, and provide customer support
Communication: To contact you about your reservations, service updates, and respond to inquiries
Billing and Payments: To process payments and manage your account
Service Improvement: To analyze usage patterns and improve our services, website, and customer experience
Marketing: To send you promotional materials, special offers, and company updates (with your consent)
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Safety and Security: To protect against fraud, unauthorized access, and other security issues

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf, including:

Payment processors
Delivery and logistics partners
Website hosting and maintenance providers
Marketing and analytics services
Customer relationship management platforms

These service providers are contractually obligated to use your information only as necessary to provide services to us.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law, such as:

In response to a subpoena, court order, or legal process
To protect our rights, property, or safety, or that of others
To enforce our terms of service
To investigate fraud or security issues

With Your Consent

We may share your information with third parties when you have permitted us.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data during transmission
Secure servers and firewalls
Access controls limiting employee access to personal information
Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a portable format
Objection: Object to the certain processing of your information

To exercise these rights, please get in touch with us using the information provided below.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, and share
The right to request deletion of your personal information
The right to opt out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

Remember your preferences
Analyze website traffic and user behavior
Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete that information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a more extended retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

Customer Records: Retained for the duration of the business relationship and up to 7 years thereafter for legal and accounting purposes
Marketing Communications: Retained until you unsubscribe or request deletion
Website Analytics: Typically retained for 2-3 years

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on our website with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

For material changes, we may provide additional notice, such as by email or through a prominent notice on our website.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch with us:

Portable Conveniences
Phone: (877) 441-5083
Email: [email protected]
Address: 1100 S Hope St, Los Angeles, CA 90015

We will respond to your inquiry within a reasonable timeframe.

Your Consent

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.